Delivery Information

South African Addresses:
Giant Auto Spares will ship orders to any address in South Africa, orders will only be processed at our Johannesburg Head Office

Neighbouring Countries:
Unfortunately Giant Auto Spares does not arrange any deliveries outside South Africa, you can arrange for your own transport or delivery service to collect your order from our store.

All orders and invoices are South African Vat inclusive. You will be responsible for any duties, taxes or similar fees in your country

International Orders:
At present we are unable to deliver to addresses outside South Africa, you can order online and choose “Store Collection” and make arrangements with your shipping or delivery service to collect on your behalf.

Delivery Times:
Lockdown Delivery Times: Please note, due to the ongoing lockdown, we have experienced extraordinary delays from suppliers & courier services.  Please expect an additional 5 to 7 working days above existing delivery times.
Most of our products are available in stock thus allowing us to ship orders as soon as payment is completed. An average of 2 to 5 working days is expected to major cities and 8 to 14 working days to rural and outlying areas.

Should a product be out of stock, you will be notified and offered a suitable replacement, an option to wait a few more days or a complete refund.

Returns Policy

Refunds and Exchange Policy 
All products have a 7 day money back guarantee – However, products should not be used at all as well as proof of purchase (invoice) and the original packaging.

Goods incorrectly supplied or damaged will be replaced at no additional cost, if a replacement is not possible (due to quality issues, or being discontinued) full refund will be given. Should a product be warped or unable to fit correctly? We will gladly swap out or refund you on the order. We strongly recommend to take these products to a professional panel beater for installation.